Neighbourhood Services
SPH Housing is investing in you and your home. We want to do everything we can to ensure you can benefit from a good quality of life and can enjoy your home and your local community.
SPH Housing's team of estate officers and caretakers deal with tenancy issues and provide a visible presence on the estate. Officers aim is to get to know tenants better and to address the issues of importance by working with tenants to develop local action plans. More importantly, it is their mission to make real and lasting impact on the quality of life for all tenants.
You can now contact us directly on any neighbourhood related issues by emailing neighbourhood@sph.org.uk.
Neighbourhood Challenge 2009 - Results
We invited bids from our general needs, retirement and supported housing tenants on improvements that they wanted to have on their estates or schemes to see where we could allocate funding. A judging panel heard presentations from various Neighbourhood teams and decided which bids were approved. You can view the bid results here....
JOINT INSPECTION DATES - JUNE TO DECEMBER 2009
As part of our service commitment SPH carries out inspections of Estates once a month to ensure we can quickly respond to your needs. These inspections cover all aspects of communal repairs and estate based services.
The Officers look at what we can do to improve estates and welcome your ideas on how we can improve the area you live in. Joint inspections with residents are carried out quarterly.
Please click the links below to find out details of when the next joint inspections will take place on your estate:
A Grand Gardening Competition
Apart from our inspections, caretaking and day-to-day work, we also organised a Grand Gardening Competition for tenants (see SPH News autumn issue). Runner-up in the Best Communal Garden category was Scott Rd, thanks to the work of Andy Mitchell in the photograph.
SPH Housing Supports Noise Action Week
What can I do if I suffer from Noise Nuisance?
- First, approach your neighbour and explain politely that you are being troubled by noise. You may find this difficult, but often people are unaware that they are causing a problem. Most will be glad to do what they can to reduce noise.
- However, approach the matter carefully if you think your neighbour might react angrily to a complaint. In cases where you might feel threatened, or where previous personal approaches have not worked, go to your local authority.
- If the problem continues, start a diary recording dates, times and cause of the noise, and the effect it has on you.
- Keep a record of any conversations you have or letters you write. Discuss the problem with your Neighbourhood Officer and work together on an Action Plan to resolve the matter
SPH’s conditions of Tenancy require that tenants do not cause nuisance to neighbours and we may take action if a nuisance is being caused.