Rent payments

Paying your rent

Your rent pays for the services we provide for you and other tenants. It is therefore important that everyone pays on time.

You can pay:

At a Pay Point or Pay Zone in a local shop with your Allpay card;
By direct debit;
By standing order. Set this up by calling the Contact Centre on 0800 040 7989;
With telephone credit and/or debit card payments via Allpay. Call the Allpay telephone payment line 0870 243 6040. Tenants must have an Allpay rent card to do this;
In a secure area on the Allpay website. Please have your Payment Card Number ready when you enter the website. The link is: https://www.allpayments.net/allpayments/allpay.aspx;
With Housing Benefit direct to SPH Housing. To be arranged through your local council Housing Benefit department. Call the Contact Centre on 0800 040 7989 and ask for the Rent Arrears team.

Getting an Allpay card

To get an Allpay card call the Contact Centre on 0800 040 7989.

Problems with money or paying your rent, and welfare advice

Our Welfare Benefits department can offer advice and assistance, on paying your rent, but also advising you on how to manage your money and claim the benefits you could be entitled to.

Find out more details here, or call free on 0800 040 79 89, or email info@sph.org.uk